Empower your marketing, sales or service area with a partner focused on high-value interactions.
Products and solutions that will grow your business
Nua Talker
Virtual Agent + AI
If you are not able to achieve the necessary sales or fulfill all the support requests, this solution is for you. Incorporate a Virtual Agent to your team that will allow you to:
Manage 24 hours a day, 7 days a week: Provide immediate support to your customers or communicate your product regardless of the time or day.
Profile and qualify your prospects: Manage inbound and outbound calls to identify your truly interested leads.
Manage multiple calls simultaneously: Increase efficiency and reduce operational costs by handling a high volume of inquiries without the need for additional consultants.
Personalize each customer's experience: Offer personalized and memorable treatment to each customer, collecting their data and preferences for future interactions.
Being able to deploy a call the second an applicant arrives or an enrollee is admitted is a competitive advantage that positions us in the market, the other benefit that we love is being able to cross Call Center vs CRMvariables ; for example, to be able to get the average call time of interested parties or see the participation and volume of advisors vs enrollment.
Diana Vanegas
Operations Leader | Central University
The tools allowed us to capture better quality leads and has allowed us to increase the efficiency of the Marketing area and the Contact Center in general, I recommend it for operations that want to improve the experience of their students and prospects; additionally, that seek to build loyalty.
Carlos Avila
Marketing Director | University of Santo Tomás
We have diversified the flows with new SMS and Call blasting tools that have allowed us to improve conversion breakthroughresults , for example, the cycle through flow for entrepreneurs increased from an effectiveness of 0.95% without Nua Talker actions to 8.67%with Nua Talker actions.
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